RICHMOND (WRIC) - Imagine getting a service every day and suddenly finding out that it will cost a lot more on two certain days of the year.
That's what readers of the Richmond Times-Dispatch are dealing with and some aren't happy.
Bob Kluge and his wife couldn't believe it when they received the notice from the Richmond Times-Dispatch.
"I think it's an act of desperation," Kluge says. "They were going to be charging an extra fee for Thanksgiving and for the Christmas editions."
The Kluges have received the paper for 14 years and they don't want to pay more for ads they don't even look at.
"They're receiving a substantial amount of advertising dollars from people who place the ads in the paper which means that's how they should be earning their money."
The paper plans to debit subscribers' accounts $2.35 for the Thanksgiving edition and $1.50 for Christmas - something the Kluges weren't told about when they renewed six months ago.
"They're changing the agreement that we had with them when we subscribed originally."
The paper says last year the Thanksgiving edition weighed about five pounds and it takes a lot of work to stuff all of this into those plastic bags plus it costs more money to get all of this printed.
"Certainly if they've been in the newspaper business this long it wouldn't be a surprise to them that this is the largest edition of the year it's not something they just found out about
The Kluges contacted the Times-Dispatch and asked if they could receive the holiday editions without ads.
They were told no, so they may just stop receiving the paper altogether.
"If it were up to me I would just cut the subscription now."
Calls to the Times-Dispatch were not returned.
But in the message to customers, the paper says special sections will also be included in both holiday papers in addition to all of the ads.
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