PRINCE EDWARD COUNTY (WRIC) - A mother and father in Prince Edward County say their three children with special needs were dropped off at the wrong bus stop and left alone.
Rachel and Robert Coleman say they called the Prince Edward School System back on November 25 to confirm that their boys would be dropped off at their new address starting Monday.
But while their dad was waiting for them, they say the kids were taken to their grandparent's address where no one was supposed to be home.
"Protocol is if somebody's not at the end of the driveway, the boys aren't even supposed to get off the bus," Robert Coleman says.
Rachel Coleman says her sons, 9-year-old Evan, who has autism and can't speak, 5-year-old Wyatt and 4-year-old Mason, who also have special needs, were left at the end of this driveway with no parent around.
"It hurts," Rachel Coleman says. "It makes me mad and it makes me sad because my children's well-being was really at stake here."
Luckily, Rachel's sister Holly happened to be at home sick - something Rachel says she and the school system didn't know.
"She was here just by chance," she says. "We called November 25 and talked for almost 11 minutes to verify the new address."
They showed that call and numerous other calls that Robert Coleman made to the transportation department yesterday afternoon to make sure his boys would come to the right house.
The superintendent of Prince Edward County Public Schools says that if a driver does not see an adult, children aren't released. He says based on their investigation "all procedures were followed in this situation. We have no reason to believe that the students were at risk of harm."
But the Colemans say they have always been at the end of the driveway to get the boys and this shouldn't have happened.
"I want to make sure this never happens again," she says. "There's nothing I can do but be their voice."
The school system adds that at this point their investigation is wrapped up unless new information comes out.
The Colemans say they'll keep doing what they can so that this doesn't happen to them or another family.
Copyright 2013 by Young Broadcasting of Richmond
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