CHARLES CITY (WRIC) - VDOT crews have been working around the clock for the past week to treat and then plow snow covered roads.
But residents across the region are blaming VDOT for damage to their property.
The number one thing to fall victim to VDOT trucks is mailboxes.
But no matter what damage may have occurred by state trucks during the snow removal process, VDOT says they have a process for fixing and replacing damaged personal property.
Residents living down Rocking Horse Lane in Charles City woke up Friday morning to realize mail delivery today may be a bit difficult.
"My husband called me when he was on the way to work this morning and just said that some of the mail boxes at the end of our road had gotten knocked down by the snow plow," says resident Tabitha Southworth."Ours is knocked over, then there is the one that is just kind of tilted on its side a little, that one was brand new, then the one behind me here that got completely knocked over. So about four total."
Southworth says she reached out to VDOT to report the damage, but when told there was an half an hour wait time, she decided to call later.
"I figured roads that still need to be plowed or salted are probably a lot more important, people who have damage to something other than just their mailbox is probably a little more important."
Jahn Handy's mailbox also fell victim to the snow plows, but says he's already spoken with VDOT about getting his fixed.
"The lady was real nice about it and said that sometimes that happens because plowing that much snow, the snow slams into it and it wasn't really the plow. But they took the report and said they would take care of it."
Lindsey LeGrand with VDOT says they have a process for people to file a claim to have their damage property fixed.
"We have a lot of land mileage to cover here in the Richmond District," she says. "We will consider all claims and see if we can get citizens started on the right foot to get their issues addressed."
Copyright 2014 by Young Broadcasting of Richmond