RICHMOND, Va. (WRIC) - Today five domestic violence agencies came together to announce a new regional hotline. 8News spoke with representatives from the YWCA of Richmond about the initiative.
"We are now the Greater Richmond Regional Hotline which includes five agencies, which is the YWCA, Hanover Safe Place, Safe Harbor, Project Hope and The James House," explains Hotline Director Emily Barker. "They're calling one number for a service and they can be connected with any one of the five agencies."
YWCA Chief Programs Officer Becky Lee says victims used to have to call different phone numbers in different counties and cities. "Now it's a one shot deal. You make the call, you get connected to the right agencies and the right services and you only have to go through that process one time."
Lee adds, "Time is not always something our callers have. They need a quicker and more comprehensive response and they're able to get that because of the regional hotline."
Barker hopes everyone memorizes the new hotline number and calls it when help is needed. Already the five agencies have taken about 2,000 calls since January, and they're on track to reach 5,000 for all of 2014. That is much higher than in recent years.
"We are there, and we can help process what options they have so that when they are ready for services or if it's that family member or friend that's reaching out for someone, at least they know we are here."
If you need help or know someone who does, you are urged to call the new regional hotline number: (804) 612-6126. It serves survivors of domestic and sexual violence.
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