A North Carolina mother of four said she was "frustrated" when she tried to breastfeed her baby at a museum, only to be told by staff that she would need to do that in a bathroom.
While visiting The Discovery Place in Charlotte, the mother, who declined to be identified, said that an employee told her that she would need to use the bathroom if she wanted to feed her infant.
The mother posted a picture of the bathroom at the museum that she was asked to use on the Discovery Place's Facebook page.
"I am a very private person. I did post the picture to Discovery Place's page because I was frustrated," she told WBTV. "I am not the type of person that gets topless to nurse or to draw attention to myself."
The mom said she was trying to move a bench to a more secluded area so she could face the wall while she nursed her baby. She said that an employee directed her not to move the bench and to use the family bathroom to breast feed.
"I asked her if she eats her dinner in a bathroom," she said. "I went back to my family [...] and we decided to leave."
She said that, when going on, she does not try to place herself in that kind of position but that she was trying to take her children out for a fun today out.
"Right now I have three children looking for something to do and it's summertime - why shouldn't I take them out to do something fun?"
Discovery Place's CEO Catherine Wilson Horne issued a statement saying that the museum is taking steps to correct the issue for the future.
"Providing a family-friendly environment for all guests is of our utmost concern," Horne said.
"After investigating our guest's experience yesterday we discovered that a team member had provided incorrect information, and we are truly sorry. We are taking steps to ensure all our team, from staff to volunteers to teen apprentices, are informed of all the options for nursing mothers and communicate that to guests," Horne closed.
The museum also listed a lengthy apology to the mother on the Discovery Place's Facebook page, where numerous posts in support of breastfeeding were left on the museum's page.
The mother did say she spoke with the museum's public relations department and that "they were very apologetic and upon request, listed all of the areas that they have that are quiet and more isolated."