Mailing error exposes thousands of social security numbers in Chesterfield County

Chesterfield County
chesterfield doc 3_1540319669041.JPG.jpg

CHESTERFIELD COUNTY, Va. (WRIC) — The Social Security numbers of thousands of Chesterfield residents were exposed earlier this month because of a mailing error by the county commissioner of the revenue’s office. 

“For the benefit of taxpayers I take this very seriously, and I take full responsibility for this,” Commissioner of Revenue Jennifer Hughes told 8News. 

Letters were sent to 8,452 taxpayers in late September and early October from the commissioner’s office requesting information for an audit to ensure relief is not applied to vehicles used for business purposes.

In that batch of letters, 2,280 had Social Security numbers visible through the window on the front of each envelope.

Commissioner of the Revenue Jenefer Hughes said her staff was notified of the issue on Oct. 2. 

“My team investigated this issue as soon as it came to light, and concluded that it was an isolated incident, due to a desktop hardware failure,” Hughes wrote in a letter. “This incident does not, in any way, affect the security or integrity of your taxpayer records on our system.”

Hughes added that her office is replacing hardware and revising their review process. 

Find 8News on TwitterFacebook, and Instagram; send your news tips to

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Taking Action: 8News Investigates

Send a news tip to iReport8


StormTracker 8

Trending Stories

Don't Miss

More Don't Miss

Local Events