WASHINGTON D.C., (WRIC) —- A recently obtained report said the Washington Metropolitan Transit Authority knew it was overcharging riders for years.
The report said Metro leaders did not act to fix the issue until 2017.
“The Washington Post” questioned the Metro about fare calculations in 2012. The report said Metro’s planning department acknowledged the problem then.
Metro spokesman Dan Stessel said it took years to resolve the issue because its extent was unknown.
Riders who were overcharged more than $2 between 2015 and 2017 will get a “Smartrip” credit, the Metro said. Metro said system limitations prevented it from crediting riders overcharged before 2015.
The Associated Press contributed to this report.