GET HELP: Phone numbers, contacts for weather emergencies in the Richmond metro area

Richmond
Icy roads this morning

Roads covered with snow this morning in the Richmond area on Friday, February 12, 2021. (Photo: 8News Reporter Delaney Hall)

RICHMOND, Va. (WRIC) — With impending snowy weather, Virginia and the City of Richmond have resources available if you need them.

Dominion Energy is available 24 hours a day for power outage reports and live wires on the ground. Call 1-866-366-4357.

The Richmond Department of Public Utilities (DPU) is available at 804-646-4646 (option 1, when prompted), 24 hours a day. Call them for natural gas and water service utility emergencies, raw sewage backup and downed street lights or poles.

The Greater Richmond Continuum of Care homeless crisis line can be reached at 804-972-0813, 8 a.m. to 9 p.m., Monday through Friday, as well as 1 to 9 p.m. Saturday and Sunday.

Richmond Police have nonemergency phone lines available at 804-646-5100 for traffic signal outages, downed trees blocking roadways and other reports.

Richmond 311 can be reached by calling 311 or visiting RVA311.com for general storm information, social services, clogged storm drains, road repairs and other issues.

And, of course, calling 911 is an option for immediate police, fire or emergency medical services.

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