The city of Hopewell issued a ‘Code Red’ message for a ‘water emergency’ on Friday morning, placing about 9,000 customers under a boil water advisory for at least two days.
The Virginia American Water Company experienced the emergency after losing power at its main pump station.
This comes after workers were attempting to replace a pipe at the facility.
In response, Hopewell established water distribution at Hopewell High School parking lot.
Jules Wise, a Hopewell resident came to pick up a case after waking up to no water at home.
“I just never knew what the reason was, I thought maybe the water coming out the faucet was dirty or something, that’s what I was thinking,” Wise said.
Wise said he needs working water to take care of his one-year-old daughter.
“I need water for her to drink and do other things so this is really in the way,” he said.
Another resident, Mathew Davis, said lack of water service means a change in Easter plans with his family.
“We might be going out to eat in Chester or Colonial Heights or somewhere,” Davis said.
Another water distribution is scheduled for Saturday at Hopewell High from 8 a.m. until 5 p.m.
Residents can also bring their own clean containers to have them filled with drinking water from water tankers on Saturday at Carter G. Woodson Middle School at 8 a.m.
Virginia American Water did not issue a timeline on when water service will be fully restored.