‘We want drivers!’: Hundreds of travelers stranded for hours at Greyhound bus station

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RICHMOND (WRIC) – Several hundred would-be travelers were stranded at the Greyhound station on Boulevard in Richmond for hours Friday morning.

Stranded customers were told there are no drivers for their buses, according to several people 8News spoke with at the station. Some people began chanting, ‘We need drivers!’

Some of the stranded travelers have been stuck at the station for several hours, with no indication when their buses will depart.

The scene inside the station showed children and adults, long customer service lines, not enough seats and passengers losing patience.

Several hundred would-be travelers were stranded at the Greyhound station on Boulevard in Richmond Friday morning.

The mood among the anxious travelers ranged from irate to desperate. 

“I wanna drive the bus myself,” said Tyrell Burks, who hasn’t slept since he began traveling at around dinnertime on Thursday. “I got my license. I don’t have a CDL, but I got my license, ill drive myself all the way to Georgia.”

Burks said there was a bus sitting at the station ready to take him and others south — but there was no driver.

Several hundred would-be travelers were stranded at the Greyhound station on Boulevard in Richmond Friday morning.

Some told 8News they heard from Greyhound employees that drivers were striking.

“Nobody really giving us any explanations on what’s going on on the inside,” Burks added. “So everybody just sitting around getting madder. I’m so far away, I can’t call anybody to do anything, so I don’t have no choice but to wait on the bus.”

“What are we supposed to do? you never tell people you have no solution. I’m sorry doesn’t always work.” — Greyhound passenger Autumn Taylor

Several hundred would-be travelers were stranded at the Greyhound station on Boulevard in Richmond Friday morning.

Autumn Taylor, who was traveling from Connecticut to Georgia, said before getting delayed, her trip was already expected to take 32 hours.

She expressed concern for all of the stranded passengers, especially the youngest and oldest. 

“We are all in this together,” she said. “We got babies, elderly people, there’s one lady she’s on insulin, I mean, it’s too much. It’s too much.”

8News has reached out to Greyhound officials and were given the following statement:

Thank you for contacting us. Due to an increase in demand related to end of summer and back to school travel, we are experiencing a delay in resources at our Richmond station. Whenever situations like this occur, schedules can be impacted. We are working diligently to accommodate our customers and expect to have everyone on the way to their destinations as quickly as possible. We’ve also been actively hiring drivers in order to meet the increasing demand for our service so that these types of delays are minimized. — Greyhound

It’s unclear how many routes in total were affected.

Stay with 8News for updates.

WATCH: Amy Simpson reports live from Richmond Greyhound bus station 

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